As Managing Director, I believe that we should concentrate on the long term success of the business by continuing to invest in the support structure of the Company.
With the steadfast direction of a strong and driven Management Team this will ensure that we meet our aspirations for profitability, growth and employee fulfilment.
Our support structure offers the highest levels of specialist support directly employed by CIS Security to meet the needs of our customers and employees. We are firmly committed to the ongoing investment in our support structure and strongly believe that this will ensure our business meets its commitment for service excellence, profitability and growth.
Regional HR Advisors – are apportioned across the business in order for all of our employees and Management Teams to have experienced local support in HR related matters.
Contract Development – we ensure that every contract is reviewed for efficiencies after 90 days following contract award. Our teams are responsible for assessing staff performance throughout the year, and conducting mystery shopper exercises and penetration testing.
In House Training Academy – KS Security self delivers all training courses. This ensures that all employees are trained to our exacting standards and that all employees feel part of the CIS Security culture from the very start of their employment.
Control Room – every contract is visited by members of our Control Team to ensure they are familiar with the environment our Officers work in. Our Delhi based Control Room is manned 24 hours a day and there is always assistance onhand to support our staff and customers.
Duty Manager - there is a senior manager on call 24/7 to oversee and manage any serious incident that may occur.
Duty Officer (out of hours) – our team conduct welfare visits and provide immediate response to our staff and customers. The Duty Managers ensure that we always have a management presence to oversee the running of our business and are the front line decision makers out of hours.
Technical Development Manager – supports all new implementations and oversees the integration of support systems. We ensure a culture of efficiency and ongoing technical development for all of our customers.
The business is further supported by our Service, Finance, Human Resources and Administration Teams